FAQ's

Q: Do you offer financing or lay-a-way?
Utah Home Fitness offers many interest-free financing options, from 3 Months Interest-Free to 24 Months Interest-Free. We also offer our everyday low monthly payment option.
Q: What forms of payment do you accept?
Utah Home Fitness accepts cash, checks, MasterCard, Visa, American Express, Discover, and The Home Fitness Card.
Q: Can I buy the same products I'm using at my health club?
Yes. You can purchase the same health club models from our stores.
Q: How do I maintain my new treadmill? Elliptical? Bike? Home gym?
All equipment should be wiped down after being used. Simple Green cleaner can help to remove any sweat, dirt, or debris buildup. Treadmills: Many of today’s treadmills are maintenance-free, though several still require lubrication under the walking belt. This can be performed once or twice yearly with a lubrication stick (sold at any of our stores.) Ellipticals: Many of today’s ellipticals are maintenance-free. We would recommend keeping the elevation ramps, wheels, and wheels tracks clean and clear of dirt and debris. Home gyms: Many of today’s home gyms are maintenance-free. Lubrication of the guide rods (where the weight plates glide up and down) should be performed once or twice yearly (lubrication kits can be purchased at any of our stores.)
Q: How high does my ceiling need to be?
Most treadmills and ellipticals will raise the user 6-12 inches off the floor. An ideal height is to allow for an extra 12” above the tallest user. (A 6 foot tall person would want a 7 foot high ceiling)
Q: How does the warranty work?
Should you ever need service on your fitness equipment, whether in warranty or out of warranty, you can count on Utah Home Fitness. We will send out a factory-trained technician to diagnose and repair any problem you may have.
Q: How much space do I need for my new treadmill? Elliptical? Bike? Home gym?
Treadmills: Most treadmills, regardless of folding or non-folding designs, will need a usable space of 3 feet in width by 6-7 feet in length. Ellipticals: Most ellipticals, regardless of folding or non-folding designs, will need a usable space of 3 feet in width by 6-7 feet in length. Bikes: Most upright exercise bikes will need a usable space of 3 feet in width by 4 feet in length. Most recumbent exercise bikes will need a usable space of 3 feet in width by 5-6 feet in length. Gyms: Home gyms can vary in size, from as small as 3 feet wide by 6 feet long to as large as 10 feet by 10 feet.
Q: How do I use my new equipment?
Be sure to ask one of our fitness professionals for your free, in-home equipment demonstration. Utah Home Fitness works closely with the area's top personal trainers to help you get started on a fitness regimen that’s right for you.
Q: How do I get my new equipment delivered and setup in my home?
For an additional charge, Utah Home Fitness offers White Glove delivery service. Your new home fitness center will be delivered to your home, placed in the room of your choice, and completely assembled. Our delivery technicians will also remove all of the packaging and thoroughly test your new equipment.
Q: The equipment at the gym displays the total number of calories burned per workout. Is there any way to know what percentage of these are fat calories?
This can be precisely determined through gas exchange testing. However, as a rule of thumb, for lower to moderate intensity workouts, up to 50% of the calories may be fat calories depending on the individual's muscles ability to burn fat. Training in the lower intensity zones improves the muscle capacity to burn fat during exercise.
Q: What and when should I eat before a workout?
If you plan to do a workout longer than 1 hour, it's a good idea to consume a carbohydrate snack 1 hour before beginning to help stabilize your blood sugars and give you energy during your workout. Higher energy for your workout means that you'll obtain more benefit from it. Choose unrefined carbohydrates such as; oatmeal, whole grain cereal, yogurt, energy bars and fruit.
Q: Are free weights or weight machines better?
While neither free weights nor machines are better for every person and every exercise, they each have their advantages and disadvantages. Free weights, for instance, force you to engage your core and other muscles to maintain balance and postural control. They also more closely mimic real world activities and motions. Weight machines, on the other hand, force you to maintain a specific range of motion and are generally better at isolating specific muscles.

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