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Frequently Asked Questions


What Brand of Folding Treadmill Do Commercial Gyms Use?

Folding treadmills are not as sturdy or durable as a commercial-grade treadmill, so you won’t find as many in professional gyms and fitness clubs. They are space saving, however, so some smaller clubs will offer them in high-end brands like NordicTrack or Precor. For your home gym, you can easily use a fold treadmill and enjoy the space-saving and portability features.

How Long Will Delivery Take?

Most orders will ship within one to two days during the week, depending on the equipment size or accessory. We use different shipping agencies for our products, including but not limited to USPS, FedEx, and UPS.

Most items that cost more than $500 come with free shipping, except for weight plates, dumbbells, and some strength equipment. Orders with Free Shipping included will be shipped by a common carrier and delivered to your garage or curb.

Depending on your location, you should expect to receive your shipment within the next 7-10 business days. However, for LTL shipments, the carrier will reach out to schedule a delivery date and time window.

What Is the 30-Day Money-Back Guarantee?

We get it—it's tough to shop online without being able to test out the product for yourself. To make things easier (and more risk-free), we have a 30-day money-back guarantee on everything we sell. So, if you're not happy with your order after all, just return it within the month, and we'll give your money back in full.

We accept store-bought item returns within 30 days of your purchase, as long as you still have the original receipt and all manuals, parts, and accessories are included. If you made your initial purchase online, you'd just be responsible for shipping when returning the product back to us.