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Frequently Asked Questions


Which Is Better — Magnetic Rowers or Air Rowers?

The defining quality that sets an air rower apart from a magnetic rower is the type of flywheel each one uses. Air rowers use fan-powered flywheels. As users row faster, more air enters the fan blades spinning around and creating resistance. A magnetic rower machine doesn't have any moving parts in their flywheel — just magnets inside that create resistance as you try to spin them faster and harder.

The final decision comes down to your preferences. An air rower is the best choice if you want an uncomplicated machine with constant resistance. If you desire more tech features or want to be able to change the resistance, go for a magnetic rower machine instead.

Are Magnetic Rowing Machines Durable?

Like other types of rowers, magnetic rowing machines are tough and built to last. Though they're durable, it's always best practice to follow the manufacturer’s instructions for care and use so yourmagnetic row machine has a longer lifespan.

How Long Will Delivery Take?

At Utah Home Fitness, we pride ourselves on speed - most orders are processed and shipped within 1-2 days (weekends and holidays excluded). Depending on the product size, we use multiple carriers to ensure you get your item as soon as possible. Depending on carrier availability, some items might take a bit longer to receive - usually 7-10 business days. However, regardless of which carrier ships your item, they will notify you with an expected delivery date beforehand so there are no surprises.

What Is the 30-Day Money-Back Guarantee?

At Utah Home Fitness, we want you to be completely satisfied with every purchase. That's why we offer a 30-day money-back guarantee on all of our products — no questions asked.

We refund customers for returned items using their original payment method. If they paid with cash, then they'll receive a company check from Corporate Headquarters within 30 days; however, we cannot refund charges for the initial delivery or return pick-up.