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Frequently Asked Questions


Which Is Better — Air Rowers or Water Rowers?

Water rowers are often thought to provide a better workout than air rowers because they offer more resistance. Air rowers use a fan to create resistance, while a rowing machine water rower uses a flywheel and paddles to create resistance. However, both types of machines can provide a great workout. It really comes down to personal preference.

Are Water Rowers Worth It?

Water rowers are a fantastic investment for anyone who wants to get fit, but they're ideal for those of us who like a tougher workout. Rowing machines with water make your exercise more intense by adding water resistance, making them perfect if you want an extra challenge. Water rowers can be a bit more pricey than air rowers, but there are many options to fit any budget.

How Long Will Delivery Take?

At Utah Home Fitness, we focus on meeting your needs quickly - most orders are processed and shipped within 1-2 days (weekends and holidays excluded). Depending on the product size, we use multiple carriers to ensure you get your item as soon as possible. Some items might take a bit longer to receive depending on carrier availability — usually 7-10 business days. Regardless of which carrier ships your item, they will notify you with an expected delivery date beforehand so there are no surprises.

What Is the 30-Day Money-Back Guarantee?

We will accept returns up to 30 days after the date of your purchase, as long you have your original sales receipt. The item must be returned in its original packaging with all manuals, parts, and accessories included hassle-free.

We refund returned items at the original purchase price plus any applicable sales tax, and we use the same method of payment that our customer used. If our customers paid with cash, then they will receive a company check from Corporate Headquarters within 30 days; however, we cannot refund charges for the initial delivery or return pick-up.